CHECK OUT WHAT HAPPENED AFTER I POSTED THIS!
So we had these unused credits with Southwest from last summer when Ryan was going back & forth from Nashville to play with Road Soda. We haven’t been able to use the whole amount until we planned an upcoming trip in July. Because Southwest “cannot” extend our expired credits SIX MOTHER FLIPPIN’ DAYS past their expiration, we somehow lose out on $160.
Seriously… you cannot figure out a way to re-issue what is rightly ours? Because my husband is active duty and hasn’t been permitted to take leave in SEVEN MONTHS!?!
Good going Southwest. After we use my other credits I earned from giving up my seat on this trip to Minnesota, I’ll be sure to never fly you again.
Spread the word…. Southwest doesn’t give a shit about military families.
Oh, and PS… you don’t hold a candle to Jet Blue anyway.